FAQs

For time sensitive requests such as order cancellations or address changes, please call us on +966580647499. Quick answers to common Customer Service concerns:

You can check the status of your order online. Alternatively you may contact our Customer Service Team on +966532024705 or email us at info@Moisio.com.sa. Please provide your order number when making enquiries.

Yes we do accept international orders!

If for any reason you are not happy with your purchase on Moisio.com.sa, you may return the unused product to us for a refund or exchange in-store or by mail. Click here for step-by-step details. *Please note: Engraved items are not eligible for exchange or return.